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Frequently Asked Questions
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Can I have framing orders shipped?
Yes. We use the following shipping companies: USPS & Fed-Ex
If you live in the St Louis Area You can opt to choose local delivery.
Local delivery in Florissant/ Hazelwood 63033,63034,63042, MO $5.00
Local Delivery in St Charles County, MO $ 10.00
Local Delivery in St Louis Metropolitan area $15.00
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What types of materials do you use for framing?
Most of our in stock frame styles are made of polystyrene. Polystyrene is a composite plastic which is lighter and more economical than wood and metal. By using Polystyrene, we can achieve the look of woods and metals without the high cost and can pass that savings onto our customers. We have hundreds of woods & metal frame styles available by special order also!
For our shields, we carry in stock 3/16" clear acrylic. It is lighme. Archival fome-cor also available at an additional charge.
If you chose to have your prints matted, we use crescent mat board, custom cut to size. The mat board is considered decorator quality and is not archival however if you prefer archival mat board we can provide this for you at an additional charge.
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What type of items will you frame?
Here at Framations, we can frame just about anything you can think of including posters, prints, photos, canvases, memorabilia, Fabic items, collectibles, heirloom items.... you name it!
All items listed for custom framing on Framations.com are decorative grade. Framations.com custom framing is designed for people who want to decorate their home or office on a budget.... not for people who want to pass down the item from generation to generation or for those who want the piece to appreciate in value. If you wish to have your item framed archivally, please contact us for a quote.
Our maximum liability for damage is $100.00.
We do offer Shadowbox Framing, but at this time, we do NOT ship shadowboxes.
(However, if you live in the St Louis Metro area, we can courier them to you)
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How long will it take to have my artwork framed?
In stock frame styles generally take 2-3 days to process. If need your order sooner please call us at 636-724-8313 and depending on our current production volume, we will do our best to accomodate your needs!
Special order frame styles may take up to 2-3 weeks.
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Can I ship my posters or prints to you for framing?
Yes. There are three reasons why you should ship your prints to Framations!
1.) We offer professional wet mounting at no extra charge!
Wet mounting provides a permanent, smooth look to your posters! In the wet mount process, the poster is glued to the fome-cor backing and vacuum pressed. This process greatly improves the overall look of the framing. Large prints (over 16x20) have a tendancy to wave or bubble over time due to the effects of gravity. Wet mounting eliminates this sagging in your print. Posters that have dimples or curl will benifit from being wet mounted. (If the poster has tears or the paper backing is showing thru, this will still show, but it will look better than prior mounting)
2.) We will power seal the framing shut!
Power sealing the framing adds extra durability & lifespan to the framing. We also seal the backing using framers tape, giving your frame extra protection against dust.
3.) You will get your artwork back ready to hang on the wall!
Just unpack and you are ready to hang! No fussing with trying to insert your item into the frame. No cleaning the inside acrylic because dust keeps getting inside. You won't have to attch hardware for hanging. The only tools you'll need are a hammer and nails to hang your art on the wall!
Please do NOT ship us your print if any of the following conditions apply:
- Your print is irreplacable to you! Insurance is great, but it cannot replace a one of a kind item. Our maximum liability per item is $100.00. You must have a valid receipt for the item. If no receipt is available, our maximum liablility is $25.00. Framations is NOT responsible for damage inccured during shipping.
- You believe your poster /print will appreciate in value. (The framing materials shown on this website are decorative grade. This means that they are NOT archival ) If you are keeping artwork as an investment...please invest in the archival framing. Our frames are meant for decorating. Signed &/or numbered pieces may or may not appreciate in value.... but you should be the judge of how it is framed. If you just want it to look pretty on the wall for the next 20 years, by all means, have us frame it and save a lot of money. BUT, if you want to pass the artwork down from generation to generation, please contact us about conservation framing. Please Contact us for a quote for archival framing.
How to Ship your items to Framations for Custom Framing:
For images over 11x14, please roll your poster and insert into a sturdy mailing tube.These can be purchased many places. (The post office, UPS Store, Fed-ex Kinkos,etc.)
For images 11x14 & under, use a sturdy photo mailer.These can be purchased many places. (The post office, UPS Store, Fed-ex Kinkos,etc.)
Make sure the package is securely sealed.
We HIGHLY RECCOMEND insuring your items with your carrier. Framations is not responsible for lost or received damaged items. If using a service like USPS, delivery confrimation is well worth the extra few cents!
Ship your items to: FRAMATIONS Attn: Framing Orders
218 North Main Street
St Charles, MO 63031
We will email or call you as soon as your item is received.
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Do you accept returns on framing?
We do not accept returns on custom framing orders. However, if your order was not framed to specifications you requested or has a defect, we will gladly redo your order at no additional charge.
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How much will my shipping costs be?
The minimum shipping fee for one item is $7.75. Additional items are charged $0.25 per additional item. Larger items & high dollar items may incur additional fees to cover insurance and/or oversize shipping fees. Shipping rates can be viewed during checkout.
At this time, we only ship within the US & Canada. If you reside in Canada, Alaska or Hawaii, please contact us for a shipping quote prior to ordering.
Shipping costs include insurance and professional packaging.
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Does Framations Art Gallery accept returns on art?
We do not accept returns on original artwork or prints. However if your items arrives damaged, please contact us. All shipments are insured thru the shipping carrier.
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I am an artist... How do I submit my artwork for inclusion in the gallery?
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